FAQ
Frequently Asked Questions
About Our Coffee
Is your coffee bitter?
No — that's the whole point. All Qavo coffees are made from 100% Arabica beans, which are naturally smoother and less bitter than Robusta. Even our strong espresso blend is bold without the harsh bite.
Is the coffee freshly roasted?
Yes. We roast our beans fresh so you're never getting a bag that's been sitting on a shelf for months. Fresh roasting makes a real difference in taste and aroma.
What grind size is best for Turkish coffee?
Our Turkish blends (Sada and Muhawj) are ground extra-fine, specifically for traditional Turkish/Arabic preparation. No extra grinding needed.
What about the Espresso range?
Our espresso products come in coarse ground — suitable for both espresso machines and moka pots.
Orders & Delivery
Where do you deliver?
We ship to all of Egypt. Delivery takes 1–3 working days, and up to 7 days for remote locations.
How much is shipping?
Shipping is 70 EGP. Orders above 1,000 EGP get free shipping.
Do I get a free gift?
Yes! Any order above 500 EGP comes with a complimentary Qavo linen bag — while stocks last.
How do I use the welcome discount?
New to Qavo? Use code WELCOME10 at checkout to get 10% off your first order.
Returns
Can I return my order?
Yes, if the product is unopened and sealed. For food safety reasons, we cannot accept returns on opened products. Contact us within 7 days of delivery.
Contact Us
Can't find your answer? Reach us at qavo@qavocoffee.com or on Instagram @qavo.coffee. We typically respond within a few hours.